Web Teams does not have any issues since Chrome is handling the interaction between the hardware of the headset instead of the Teams desktop application. I believe I have this narrowed down to the Headset when using the desktop application of Teams.
Tested Teams On-The-Web via Google Chrome, and had zero issues with phone pickup.Tried the USB dongle on a USB External Hub, front I/O, and rear I/O of the replacement system.Reinstalled Windows 11 with a fresh installation media.Replaced system and Upgraded to Windows 11.Checked for Windows Updates, this resulted in updates being installed to Windows 10 but did not resolve the issue.Corruption was reported by SFC /scannow but the issue was not resolved after the scan/repair was completed. SFC /scannow and DISM scan/repairs were completed.Open the App volume and device preferences menu. Let me know if this doesnt and Ill be happy to help further, thanks. Microphone, as shown in your screenshot, should be the one. Right-click the sound icon on your taskbar, then press Open Sound settings. If the Beexcellent GM-1 does not have a USB port, it doesnt have its own driver and the microphone is set up by the audio controller (in this case its your Realtek HD Audio). Re-created my User Profile after removing it via sysdm.cpl Here's how you can do that: Open sound settings.Here is what I've attempted for diagnostic procedures. I believe this may be associated with the Microsoft Team Modern Headset, as I've found that if I were to remove the dongle, Teams will immediately pick up the call and stop freezing outright. On the caller's end, they hear the phone call picked up, but won't hear any sound from me. When using the Microsoft Modern Headset with the Teams Desktop application, it is common when attempting to pick up a phone call in our queue, that Teams will freeze or take an extremely long time to pick up calls.
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